Cancellation & Refunds

Cancel any time, no questions asked

Cancellation should be as easy as subscribing. No dark patterns, no retention loops.

Effective: 1 May 2026

How to cancel

1
Open the app
Sign in to your account.
2
Go to Settings → Subscription
You'll see your current plan, renewal date, and billing history.
3
Click Cancel subscription
One click. You'll get a confirmation email from Paddle immediately.
4
Access continues until the end of your paid period
Cancel on Day 15 of a 30-day period — you keep full access until Day 30.

Situation	Eligible?	How to request
Charged after cancellation	✓ Full refund	Email support@yourhandybook.com with your Paddle order ID. Resolved in 3 business days.
First payment — didn't use the service	✓ Refund within 7 days	Contact us within 7 days. One refund per customer.
Activation code not delivered	✓ Code resent or refund	Email support with your payment receipt.
Subscription renewal — partial month	✗ Not eligible	Renewal charges are for the full period. Cancel before renewal.
Forgot to cancel before renewal	Case-by-case	Contact us within 48 hours of the charge.
Annual plan — mid-year cancellation	✗ Not eligible	Non-refundable after the 7-day window. Access continues until the annual period ends.

All refund requests are processed by Paddle as merchant of record. Refunds typically take 5–10 business days to appear on your statement.

✓ Your account remains active on the Free plan — nothing is deleted
✓ Any invoices saved in your browser are still accessible
✓ You can resubscribe at any time and immediately regain Pro / Pro Lite access
ℹ Invoice history on our servers (Pro feature) is retained for 90 days after cancellation, then deleted
ℹ Full account deletion on request — all data removed within 30 days

Email support@yourhandybook.com with subject line Billing — [your Paddle order ID]. Response within 24 hours (Mon–Fri).